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What store owners ask before saying yes.

Straight answers to the questions we hear most from Denver and Aurora business owners.

Setup & Space Requirements

How much floor space does the machine take?

The machine footprint is approximately 18 inches wide by 23 inches deep and stands about 5 feet tall. It fits comfortably near a front counter, next to a checkout area, or along a wall with clear customer visibility from the entrance.

No internet connection, special wiring, or renovation is required. The machine runs on a standard 110V outlet, which needs to be within about 6 feet of the placement area.

Does my store need wifi or a special internet connection?

No. The machine uses its own cellular data connection. You do not need to provide wifi, share a network, or change anything about your current internet setup. The machine operates completely independently of your store's systems.

Do I need to renovate or prepare anything for installation?

No preparation is needed beyond having the floor space clear and a standard outlet accessible. Our installation technician handles everything on the day of installation. The process typically takes 1–2 hours and does not require your store to close.

How long does it take from first contact to a live machine?

The typical timeline looks like this:

  • Within 24 hours: We review your location and send a written earnings estimate.
  • 1–3 days: You review the host agreement. We walk through it with you before you sign.
  • Within 7 days of signing: Machine delivered and installed, subject to scheduling.

We do not overpromise on timing. If something in your specific situation would affect the schedule, we tell you upfront.

Staff & Day-to-Day Operations

Do my employees have to help customers use the machine?

No. The machine is fully self-service. Customers follow on-screen prompts to complete their transaction independently. Your staff do not need to know how the machine works, explain it to customers, or assist with any step of the transaction process.

If a customer asks your staff about the machine, the simple answer is: "Follow the instructions on the screen. If you have a problem, call the number on the machine." That is the full extent of staff involvement.

Does my store handle or have access to the cash inside the machine?

No. The cash box is locked and belongs entirely to Iron & Iron Solutions. Your staff have no access to it, no responsibility for it, and no involvement in cash collection. An armored carrier visits on a scheduled basis to service the cash box. That process does not require your participation.

What if the machine has a problem or goes offline?

Call or text us. That is your only responsibility. We monitor every machine remotely and respond to issues as they arise. If a machine goes offline, we know about it typically before you do. Service and repairs are handled by our technicians — not your staff.

The machine displays our customer support number. If a customer has a transaction issue, they call us directly. Your store is not involved in resolving customer problems.

Who handles customer complaints or transaction disputes?

We do. Our support number is printed on every machine. All customer inquiries, transaction questions, and complaints go directly to our team. Your store and your staff are not parties to any transaction and are not responsible for resolving customer issues.

Payouts & Earnings

How do I get paid and when?

Monthly by direct deposit. At the end of each month, we calculate your earnings based on machine activity and send payment directly to your bank account. You also receive a payout summary showing the transaction volume and your earnings for the period.

You do not need to invoice us, follow up, or track transactions yourself.

What will my store actually earn?

It depends on your specific location. Typical host earnings in the Denver and Aurora metro area range from $200 to $600 per month. The main factors are your daily foot traffic, operating hours, and how many competing machines are already nearby.

We give you a written location-specific estimate before you sign anything. You know what to expect before you commit.

Does my payout change if Bitcoin's price goes up or down?

Your percentage is fixed. Bitcoin price changes can affect transaction volume (more people tend to use ATMs during high-interest periods), but your share of each transaction fee does not fluctuate with the market. The percentage in your host agreement is locked for the term.

Is there a minimum guaranteed payout?

We do not place machines at locations that will not generate meaningful volume. Before any agreement is signed, we provide a written estimate based on your specific location. If we do not believe a location will perform, we say so rather than make a placement that does not serve you.

Specific payout structure details — including whether a minimum applies to your location — are discussed during the site review process.

Legal, Compliance & Contract

What are my legal responsibilities as a host location?

Very limited. Your host agreement includes a hold-harmless clause that protects your store from liability related to machine transactions. You are a commercial landlord providing floor space — not a party to cryptocurrency transactions.

You are not responsible for compliance tasks, customer verification, regulatory reporting, or any operational aspect of the machine. Those responsibilities belong to Iron & Iron Solutions as the licensed operator.

Is the machine compliant with state and federal regulations?

Bitcoin ATM operators are regulated as money services businesses at the federal level. We manage the following compliance processes for every machine we operate:

  • Customer identity verification at required transaction thresholds
  • Transaction monitoring through our compliance platform
  • Required disclosures and receipts for every transaction
  • Regulatory reporting obligations handled by our compliance team

Your store has no compliance obligations. If you have specific questions about our licensing or compliance posture, ask us directly during the site review.

What does the host agreement cover?

The host agreement is a straightforward commercial contract. Key sections include:

  • Your revenue share percentage — fixed for the agreement term
  • Our responsibilities — machine, installation, compliance, cash logistics, maintenance, and customer support
  • Your responsibilities — floor space, outlet access, notifying us of visible issues
  • Hold-harmless protection — your store is protected from liability for transactions
  • Contract term and renewal — typically 3 years with defined renewal terms
  • Early termination — conditions and process if either party needs to end early

We walk through the agreement with you before you sign. No pressure, no rush.

Can I end the agreement early if I need to?

Early termination terms are written into the host agreement and vary by location. We cover these terms explicitly during the site review so there are no surprises. Standard agreements include a defined early termination process with reasonable terms if your business situation changes.

Can I have machines from multiple operators, or is this exclusive?

The host agreement includes an exclusivity clause for the location address during the contract term. This prevents a competing Bitcoin ATM from being placed in the same store. It does not affect other locations you may own. This is standard in the industry and protects the transaction volume that drives your monthly earnings.

Talk to us directly.

A 10-minute call covers most questions faster than any FAQ. We are happy to walk through your specific store situation before you commit to anything.

Book a 10-minute site review Call (720) 220-0507